Only victims who have suffered direct harm to their physical, psychological or sexual integrity as the result of a criminal act can benefit under the Victim Support Act. It is not necessary that the perpetrator is identified or convicted. Close relatives of victims, such as spouses, partners, parents, children, brothers and sisters, can also benefit from the assistance.
Under the Victim Support Act, victims are entitled to assistance from counselling services all over the country on medical, psychological, social, financial or legal matters. Immediate help is free. Assistance over a longer period of time may also be free depending on the victim's financial circumstances. The victim can go to the counselling service of his or her choice.